Apparently I am not to be trusted opening the door. If it hadn’t been for the well-placed suspicion of my husband, I would have signed us up for a scam deal tonight.
A woman showed up tonight on our doorstep, flashing her photo-id from Summitt Home Services. She said it was her job to inspect our rental water heater to check if we needed to be upgraded to an energy-star model.
Trustingly, I let her in to the basement and she jotted down the model number of our tank. She was well-informed, friendly and polite. She said that a new heater would be delivered at no cost to us, that it was our due as renters to have our heaters upgraded and inspected.
Then she asked for the account number off page 3 of our energy bill – which was when V really started to baulk. He said he’d rather not give that out.
“I’m not here to force you guys to get a new water heater,” she kept saying.
I admit that I was convinced she was just someone doing her job and that we were pretty much already part of this company and it was just a required upgrade. V, of course, saw through it.
He pressed her to answer his questions about cancellation and about rate increases. He also kept refusing to give his account number – countering with the suggestion that she leave the contract for us to look over and if we are interested, we could call and set up an installation appointment. She kept insisting we have the right as consumers to cancel anything we’ve signed at the door within 10 days, so we could sign up now, then look over the contract and call to cancel if we really didn’t want it.
Of course, she never handed over a copy of the contract she was trying to get us to sign.
V’s checked on-line and sure enough there are others reporting being scammed and being trapped in contracts with Summitt. So anyone reading this, be V smart (not me smart) when it comes to people showing up on your door offering some deal. Just say no and end the conversation.